Postal, parcel and courier services are provided by the University HUB, the Mailroom and the Facility Service Points (the receptions) at all RUG locations.
The University HUB....
- Receives parcels from all courier services and parcel carriers at one central location (Nijenborgh 4, Groningen).
- Collects repro orders daily from the Canon Service Desk (Zernikeplein 7, Hanzehogeschool).
- Collects letterbox mail with a RUG mailbox number from the central mailroom daily.
- Collects and delivers letterbox mail and parcels once a day, between 9-11 am, at the Facility Service Points (the building receptions).
- Delivers the collected (registered) letterbox mail and parcels (< 23 kg/ max 176 x 78 x 58 cm) to the Mailroom for further dispatch.
- Dispatches the remaining (registered) parcels ( > 23 kg, larger than 176 x 78 x 58 cm, containing biological and chemical material).
The Mailroom (run by Canon)...
- Receives all letterbox mail for the attention of a UG mailbox number.
- Prepares all (registered) letterbox mail and parcels (< 23 kg/ max 176 x 78 x 58 cm) for dispatch on the same working day and offers them to the postal service provider.
The Facility Service Point (a building's reception)...
- Collects all deliverable (registered) letterbox mail and parcels from the relevant building.
- Receives all letterbox mail for the attention of that building, with an UG address.
- The Facility Service Point is responsible for the distribution of all mail and parcels received within that building.