We aim to keep delivery time as short as possible. Assuming delivery by 12:00 on working days:
- We produce all business orders of standard print work via the Canon Shop within 2 business days.
- For small and/or simple repro jobs delivered via Canon Shop on business days, we use 1 business day as a guideline.
Product category Maximum delivery time Repro and simple printing 2 days Confidential documents 4 days
Readers printed (Hardcopy) 3 days (excluding postage) Readers digital (Download/ Bookshelf) 2 days Correspondence material 3 days
Important:
- The above times are production times, excluding transport.
- Once the order is ready you will receive an email. The next working day around 9 am, the order will be picked up by the University HUB from Canon and delivers them at the Facility Service points (the receptions) of the UG locations. Canon has no influence on the distribution.
- Shipments of productions to home addresses (e.g. readers) are arranged with our partner Cycloon. A maximum logistics time of 3 working days applies.
- For customised products, printed matter, mailings, rush orders and other special orders, a suitable delivery time will be agreed for each order.